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REQUIREMENTS AND AGE LIMITS

 

Vehicles are available for drivers over 25 years old. Other drivers aged from 21 to 25 years old can be added with an additional payment. We do not rent any cars for drivers under 21 years old. All clients must be physically present during the preparation process of the documents and the car rental pickup/return. Unfortunately, we do not allow the participation of a third party for car pick-up or return. Our staff will only release the car to the primary renter. If the client is absent, Clutch Exotics has the right to terminate the agreement and charge the client a cancellation fee of the total balance.

 

ADDITIONAL DRIVERS

 

Additional drivers must be listed on your rental agreement at no extra charge. Each additional driver must be present during the car rental pickup and submit their driver’s license and insurance documents in advance. Other drivers will only be accepted if their insurance meets our requirements.

 

INTERNATIONAL RENTERS

 

Clutch Exotics only accepts the United States of America and Canadian clientele. We are hoping that later in the future, we will be able to get international renters.

 

SECURITY DEPOSIT

 

Every renter must leave a security deposit in a written form of a deposit check, cash, or credit card. Clients must leave a credit card on file as per company requirements. In case of any damages when returning the vehicle to the company, an extra charge will apply to the security deposit. The deposit amount will vary depending on the value of the rented vehicle and the customer’s type of insurance documents.

 

WEATHER

 

We do not offer refunds or a change of rental date for unexpected weather conditions. However, in case of extreme weather such as hurricanes, flooding, tornadoes, and natural disaster, we will cancel your reservation and reschedule you for another time. This policy is to prevent customers from unsafe driving conditions.

 

TOLLS AND TRAFFIC/PARKING VIOLATIONS

 

Clients will be charged $15.00 daily for SunPass. This fee will allow you to use all marked express lanes and bridges. SunPass fee is a mandatory company requirement. Renters are responsible for parking, speeding, or other traffic violations during the rental of the vehicle. When renting, the client will sign an agreement stating that they are fully responsible for all types during the rental period.

 

PROHIBITED USE

 

During the client’s rental period, the following offenses can result in termination of rental; (1) Driving a vehicle without proper documents, (2) allowing an unauthorized driver to use the vehicle without confirming with Clutch Exotics first. (3) use the vehicle for any illegal activity. (4) use any vehicle as a source of income, meaning no subleasing or taxi use. (5) for use in towing or moving heavy objects. (6) being involved in illegal street racing, (7) using a vehicle for off-road and educational purposes.

 

We reserve the right to terminate the rental agreement by violating those prohibited restrictions.

 

SMOKING

 

Smoking in any Clutch Exotic vehicle is strictly prohibited. Any smoking offense will result in plenty, which will be deducted from customers' security deposits. Depending on the smoking order, it can result in a loss of security deposit.

 

REFUNDS

 

Refunds and or gift certificates are not offered by Clutch Exotics Miami LLC. If you wish to change your reservation, please contact your sales agent or us at sales@clutchexotics.com. This action must occur seven days before your reservation and depends on availability. A cancellation fee will be applied if a change is requested before seven days of reservation.

 

DELIVERY / PICK UP OF A CAR

 

The customer is allowed to choose delivery and return locations. We deliver and pick you up at your desired location. Fees may apply when selecting our delivery or pick-up option. Picking up or returning the vehicle to HQ is free of charge; we also will store your vehicle at no additional cost if needed.  All delivery and returns must be confirmed within 24 hours to ensure service provision is on time.

 

PAYMENT METHODS

 

The recommended payment methods for rental balances and security deposits are Visa, MasterCard, American Express, and Discovery. Sometimes, checks or cash can be accepted if arranged in advance. Other payment forms are also accepted; please ask one of our sales agents or contact us at (305) 744-5104 ext. one or email at sales@clutchexotics.com.

 

FUEL AND MILEAGE

 

Cars are delivered to clients with a full gas tank. Clients must return vehicles with a fuel tank to avoid penalties. Clients are also able to choose our pre-paid fuel program. All daily rentals include 100 miles of driving; any additional miles will result in a fee, depending on the vehicle. Fees and taxes will be applied to clients' reservations.

 

DELIVERY AND PICK-UP

 

The customer is allowed to choose delivery and return locations. We deliver and pick you up at your desired location. Fees may apply when selecting our delivery or pick-up option. Picking up or returning the vehicle to HQ is free of charge; we also will store your vehicle at no additional cost if needed.  All delivery and returns must be confirmed within 24 hours to ensure service provision is on time.

 

INSURANCE

 

Clients must have their insurance policy to rent a vehicle with us. The policy must be full coverage with comp and collision that transfers to the rental car and protects the value of the rented vehicle by the customer. The customer and insurance agency know that Clutch Exotics Miami LLC. has called and verified the customer's coverage. Insurance and customer are aware of their limits and what is covered.

 

CANCELLATION POLICY

 

Cancellation fees will apply depending on the situation. For full money back, the client must cancel within 24 hours of creating a reservation. After 24 hours, fees will apply for cancellations.

Rental Policies

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